Guilt, Shame, and the Traumatized Client: Finding Release from Toxic Emotions
- Speaker:
- Lisa Ferentz, LCSW-C, DAPA
- Duration:
- 3 Hours 59 Minutes
- Language:
- Presented in EN, subtitles in EN and FR, handouts in EN and FR
- Format:
- Audio and Video
- Copyright:
-
Mar 18, 2021
- Product Code:
- NOS096100
- Media Type:
- Digital Seminar
Description
Although trauma can affect clients’ inner lives in countless ways, most survivors grapple with deep-seated feelings of guilt and shame. Until these powerful and debilitating emotions are specifically addressed, it’s difficult for clients to fully heal. In this recording, learn how to compassionately help clients understand the root causes of shame and guilt, and offer creative strategies for releasing themselves from the grip of these toxic emotions. You’ll explore:
- The difference between guilt and shame, and why shame is so difficult to resolve
- The specific dynamics of trauma and early childhood coping strategies that promote and sustain shame
- How secondary gain and “protective parts” affect clients’ willingness to let go of shame
- How to cognitively, somatically, and creatively enhance the two antidotes to shame: self-compassion and curiosity
Credit
Program Information
Planning Committee Disclosure - No relevant relationshipsAll members of the PESI, Inc. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners. For speaker disclosures, please see the faculty biography.
NOTE: Tuition includes one free CE Certificate (participant will be able to print the certificate of completion after passing the online post-test (80% passing score) and completing the evaluation). Instructional methods will include PowerPoint, didactic lecture, and others.
Continuing Education Information: Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Program content is reviewed periodically per accrediting board rules for currency and appropriateness for credit. Credit approvals are subject to change. Please note, your licensing board dictates whether self-study is an acceptable form of continuing education, as well as which credit types are acceptable for continuing education hours. Please refer to your licensing board's rules and regulations. If your profession is not listed, please contact your licensing board to determine your continuing education requirements and check for reciprocal approval.
For other credit inquiries not specified below, please contact info@pesi.com or 800-844-8260 before purchase.
Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of your profession. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your profession's standards.
For Planning Committee disclosures, please see the statement above. For speaker disclosures, please see the faculty biography.
Earn up to 3.75 CE hours. Please see below, for more details, as credit amounts vary by jurisdiction and profession.
PESI, Inc. is approved by the Canadian Counselling and Psychotherapy Association to offer continuing education for counsellors and psychotherapists. PESI, Inc. maintains responsibility for the program. This self-study activity is approved for 3.5 credit hours.
PESI, Inc. is approved by the Canadian Psychological Association to offer continuing education for psychologists. PESI, Inc. maintains responsibility for the program. This program is approved for 3.5 self-study continuing education hours. Full credit statement at: www.pesi.com/cpa-statement

PESI, Inc., #1062, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: January 27, 2026 - January 27, 2029. Social workers completing this course receive 3.75 Clinical continuing education credits.
Course Level: Intermediate Format: Recorded asynchronous distance. Full attendance is required; no partial credits will be offered for partial attendance.
Canadian Social Workers: Canadian provinces may accept activities offered by providers approved by the ASWB ACE program for ongoing professional development.
This self-study activity qualifies for 3.75 continuing education clock hours as required by many national and local licensing boards and professional organizations. Save your activity advertisement and certificate of completion, and contact your own board or organization for specific requirements.

This self-study course has been approved by PESI, Inc., as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #77553. PESI, Inc. is responsible for all aspects of their programming.
This self-study course offers 3.5 continuing education contact hours in the Counseling Services skill group. Full attendance is required; no partial credit will be awarded for partial attendance.
Handouts
| File type | File name | Number of pages | |
|---|---|---|---|
| Manual - Guilt, Shame, and the Traumatized Client (1.6 MB) | 35 Pages | Available after Purchase | |
| Manual - Guilt, Shame, and the Traumatized Client - French (1.6 MB) | 35 Pages | Available after Purchase | |
| Manual - Guilt, Shame, and the Traumatized Client - Italian (1.6 MB) | 35 Pages | Available after Purchase | |
| Manual - Guilt, Shame, and the Traumatized Client - German (1.6 MB) | 35 Pages | Available after Purchase | |
| Manual - Guilt, Shame, and the Traumatized Client - Spanish (1.6 MB) | 35 Pages | Available after Purchase | |
| Text Document | Transcript Part 1 (56.6 KB) | 36 Pages | Available after Purchase |
| Text Document | Transcript Part 2 (56.3 KB) | 22 Pages | Available after Purchase |
Speaker
Lisa Ferentz, LCSW-C, DAPA Related seminars and products
Lisa Ferentz, LCSW-C, DAPA, is a recognized expert in the strengths-based, depathologized treatment of trauma and has been in private practice for more than 35 years. She’s a trainer and clinical consultant to practitioners and mental health agencies worldwide. And she’s the author of Treating Self-Destructive Behaviors in Trauma Survivors, Letting Go of Self-Destructive Behaviors, and Finding Your Ruby Slippers.
Speaker Disclosures:
Financial: Lisa Ferentz maintains a private practice and is the founder and president of the Ferentz Institute. She receives royalties as a published author and is a consultant for Northwest Hospital. Lisa Ferentz receives a speaking honorarium and product royalties from Psychotherapy Networker and PESI, Inc. She has no relevant financial relationships with ineligible organizations.
Non-financial: Lisa Ferentz is a member of the National Association of Social Workers and the American Psychotherapy Association.
Additional Info
Program Information
Access for Self-Study (Non-Interactive)Access never expires for this product. For a more detailed outline that includes times or durations of time, if needed, please contact cepesi@pesi.com.
Questions?
Visit our FAQ page at https://www.pesicanada.ca/faq or contact us at https://www.pesicanada.ca/contact-us.
Objectives
- Determine the difference between guilt and shame for clients, and why shame is so difficult to resolve.
- Determine the specific dynamics of trauma and early childhood coping strategies that promote and sustain shame.
- Evaluate how secondary gain and “protective parts” impact clients’ willingness to let go of shame.
- Assess the role the therapeutic relationship plays in helping clients process shame.
- Determine how to cognitively, somatically, and creatively enhance clients’ self-compassion and curiosity to help them let go of shame.
Outline
- Explain the difference between guilt and shame for clients, and why shame is so difficult to resolve.
- Guilt as a byproduct of an interpersonal exchange or a behavioral choice versus core feelings of worthlessness or being inherently damaged or “bad.”
- Apologizing and making amends versus fundamentally changing one’s sense of self
- Determine the specific dynamics of trauma and early childhood coping strategies that promote and sustain shame.
- Witnessing abuse, survivor guilt, the shame of keeping silent, the shame of “participating” in sexual trauma, misunderstanding the freeze response
- Taking ownership of trauma to preserve familial loyalty
- Explore how secondary gain and “protective parts” impact clients’ willingness to let go of shame.
- Reducing expectations, the risk of failing or disappointing others
- Rationalizing self-destructive and addictive behaviors
- Inner critics using shame to “motivate” and prevent abandonment
- Consider the role the therapeutic relationship plays in helping clients process shame.
- Modeling self-compassion and positive self-talk
- Using psychoeducation and curiosity to release clients from self-blame
- The healing impact of attunement
- Describe how to cognitively, somatically, and creatively enhance clients’ self-compassion and curiosity to help them let go of shame.
- Using the “crossroad of a thought” and “double standard” cognitive strategies to let go of shame
- Using “remembered resource,” sand tray work, art strategies, two-handed writing, and spirituality to creatively enhance compassion
- Using “focusing,” body map, and somatic resourcing to understand the somatic impact of shame and bring comfort to the debilitating emotion
Target Audience
- Counsellors
- Social Workers
- Psychologists
- Psychotherapists
- Therapists
- Marriage & Family Therapists
- Addiction Counsellors
- Case Managers
- Physicians
- Nurses
- Other Mental Health Professionals
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